FC999 Terms and Conditions — Please Read Before Use

1 General Terms & Conditions

FC999 (hereinafter referred to as the "Platform") is an online gaming and entertainment service provider. These Terms and Conditions form a legally binding agreement between FC999 and its users. By accessing our services through the FC999 website, mobile app, or any other channel, you confirm that you have read, understood, and agreed to all of these terms.

These Terms and Conditions have been prepared in English for the convenience of our users. In the event of a legal dispute, the English version shall be considered the definitive version. FC999 reserves the right to amend these terms at any time, and your continued use of the Platform following any changes constitutes acceptance of the updated terms.

2 Account Registration & Eligibility

To open an account with FC999, you must meet the following requirements:

• You must be at least 18 years old.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Each individual may register one account only.
• Your account must be registered in your own name. Opening an account on behalf of someone else is not permitted.
• Citizens of countries or regions where online gaming is prohibited are not permitted to use fc999.

As part of the KYC (Know Your Customer) verification process, FC999 may request identity documents (such as a national ID, passport, or driving licence) at any time. Failure to provide the required documents may result in a temporary or permanent account suspension.

You are responsible for the security of your own account. Never share your password with anyone. If you suspect unauthorized access to your account, contact FC999 Support immediately.

3 Deposit & Withdrawal Policy

The following rules apply to all deposits and withdrawals on FC999:

• The minimum deposit amount is set by the platform and may vary depending on the payment method.
• Deposits can be made via Mobile Banking, Nagad, Rocket, and bank transfer.
• Full KYC verification must be completed before any withdrawal can be processed.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Fc999 reserves the right to suspend withdrawals if a transaction is flagged as suspicious or linked to potential money laundering.

Withdrawals are typically processed within 24 hours, but may take up to 5 business days depending on banking working days and verification requirements. FC999 does not charge any transaction fees, though your bank or mobile banking provider may apply their own charges.

4 Bonus & Promotion Terms

All FC999 bonuses and promotional offers are subject to the following general terms. Each offer may also carry its own specific conditions, which will be clearly stated on the offer page.

• The welcome bonus is available to new members one time only.
• Bonus funds cannot be withdrawn until the wagering requirements for that bonus have been met.
• Wagering requirements typically range from 10x to 30x the bonus amount — the exact requirement will be specified on each individual offer.
• If you attempt to exploit bonuses by using multiple accounts, all associated accounts will be closed and funds will be forfeited.
• FC999 reserves the right to modify or cancel any bonus offer at any time.
• A maximum bet limit may apply to bets placed using bonus funds.

5 Gaming Rules & Regulations

All games on FC999 are operated in accordance with international gaming standards. Each game has its own specific rules, which are detailed on the respective game page. The following general rules apply across all games:

• Once a bet has been confirmed, it cannot be changed or cancelled.
• If a game is interrupted due to a technical issue, fc999 will void the bet and refund the amount where necessary.
• All game outcomes are determined by RNG (Random Number Generator) technology and verified by independent third-party auditors.
• In Live Casino games, the dealer's decision is final.
• For Sports Betting, the official match result will be accepted.

If a dispute arises over a game result, a formal complaint can be submitted to the FC999 support team. Complaints must be raised within 72 hours of the relevant event.

6 Prohibited Activities

The following activities are strictly prohibited on FC999. If detected, your account may be immediately terminated and legal action may be taken:

• Creating multiple accounts or using another person's account.
• Using automated betting software, bots, or scripts.
• Exploiting platform vulnerabilities or bugs for unfair advantage.
• Using fraudulent payment details or stolen cards.
• Participation in money laundering or any illegal financial activities.
• Threatening, intimidating, or harassing other players or staff.
• Collusion or any attempt to gain an unfair advantage through coordinated play.

7 Account Suspension & Closure

FC999 reserves the right to suspend or permanently close an account under the following circumstances:

• Breach of the Terms and Conditions.
• Opening an account using false or misleading information.
• Failure to cooperate with the KYC verification process.
• Accounts that have been inactive for an extended period (more than 12 months).
• Upon instruction from a court or regulatory authority.

Users may request account closure at any time. Any remaining valid balance will be returned to the user's registered payment method before the account is closed; however, bonus balances are non-refundable.

8 Privacy & Personal Information

FC999 is committed to protecting the privacy of your personal information. For full details on how your data is collected, used, and stored, please refer to our Privacy Policy Available on the page.

In short: your information will never be sold to third parties. Data may only be shared with trusted partners for payment processing, KYC verification, and legal compliance purposes.

9 Limitation of Liability

FC999 is not liable for the following:

• Game interruptions caused by internet disconnection or technical issues.
• If account information is compromised due to the user's own negligence.
• Delays or failures caused by third-party payment gateways.
• Service interruptions caused by force majeure events such as natural disasters, war, or government restrictions.

Under any circumstances, fc999's maximum liability is limited to the valid balance held in the user's account.

10 Responsible Gaming

FC999 believes gaming is for entertainment, not for harm. We are committed to helping our users build healthy gaming habits. To support this, we offer the following tools:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Timer: Automatic alerts after a set period of inactivity.
• Self-Exclusion: Exclude yourself from the Platform for a set period of time.
• Cooling-Off Period: Take a gaming break for 24 hours or more.

Gaming addiction is a serious issue. If you feel that gaming is negatively affecting your life or someone you know, please seek professional help. For more information, visit our Responsible Gaming View page.

11 Terms Modification Policy

FC999 reserves the right to amend these Terms and Conditions, in part or in full, at any time. For significant changes, we will notify registered users in advance via email or through the Platform.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

12 Jurisdiction & Dispute Resolution

These Terms and Conditions are governed by international gaming law and the regulations of FC999's licensing authority. Any dispute will first be referred to negotiation. If a resolution cannot be reached, the matter will be handled through the mediation process of FC999's licensing authority.

To raise a complaint, please contact our support team. You will receive an initial response within 7 business days of submission, and a final decision will be communicated within 30 days.